Privacy Policy
Aussie Street Bites is committed to protecting your privacy and respecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you interact with our online platform and services.
Information We Collect
We collect certain personal information to provide and improve our catering and mobile food truck services. This includes:
- Contact details such as name, address, email, and phone number.
- Event and catering preferences.
- Payment and billing information.
- Usage data including interaction with our website and services.
How We Use Your Information
Your information is used to:
- Provide, operate, and maintain our catering and mobile food truck services.
- Process orders, payments, and booking requests.
- Communicate with you about your orders, events, and promotional offers where permitted.
- Improve our website, services, and customer experience.
Legal Basis for Processing
We process your personal data based on:
- Your consent, when you provide it.
- Performance of a contract, such as fulfilling catering agreements.
- Compliance with legal obligations.
- Legitimate interests, including improving our services.
Data Sharing and Disclosure
We do not sell your personal data. We may share information with trusted third parties only as necessary to provide our services or comply with the law, including:
- Payment processors to handle transactions securely.
- Event organizers or venues to coordinate catering services.
- Legal authorities when required by law.
Data Security and Retention
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. We retain your data only as long as necessary to fulfil the purposes outlined in this policy or comply with legal obligations.
Your Rights Under GDPR
If you are located in the European Economic Area, you have certain rights regarding your personal data, including:
- The right to access and receive a copy of your data.
- The right to correct inaccurate or incomplete data.
- The right to erasure under certain conditions.
- The right to restrict or object to processing.
- The right to data portability.
To exercise these rights, you may contact us at our physical address below.
Cookies and Tracking Technologies
Our online platform uses cookies and similar technologies to enhance user experience, analyse usage patterns, and personalise content. You can manage your cookie preferences through your browser settings. Further details may be available in a dedicated Cookie Policy.
Contact Information
For questions or concerns about this privacy policy, or to exercise your data rights, please contact:
Aussie Street Bites28 Alcock Street, Suite 3
Melbourne, Victoria 3000
Australia